The following things can cause performance or crashing issues: Sep 27, 2017 · I've verified that this update is the cause by uninstalling Office, then reinstalling it. Apr 26, 2023 · How do I change the default setting to open Sharepoint files in the Office 365 App (e. They manually removed all of office from files to folders to every registry entry - and reinstalled it. 2236. e. Press "Edit WorkBook" 3. I can open other similar files and all fine. 20344) every time I open a file from OneDrive or Sharepoint Word/Excel shuts down, both if I open through word/Excel or if I double click file in folder. 0\Exported \ {string}\NT\0 (the number can be different). Try to prevent Excel 2016 from opening and immediately shutting down and recover lost Excel files with EaseUS Data Recovery Wizard. 6. 2114) or MSI version (build 16. Feb 23, 2021 · We are having the same issue with Co-Authoring files from Sharepoint online, opening them in the Excel Desktop Application. Tried also in xl 2010 and it crashes there too. Thank you for your understanding and support. Look through your workbook and examine the kinds of formulas that you are using. Find that hard to explain! Feb 28, 2020 · Open the problematic . 0/95 Workbook. ; Preview the repaired files and click Save File to save the files at desired location. Go to SharePoint, navigate to the file, and click on it to open it in Excel Online. Opened excel file, applied filter and excel crashed. Select all of the Excel cache files. whenever I am opening any file excel, work, ppt, pdf from e-mail attachment the respective app crashing. Please try the following workaround to see if it lets your users proceed: If Outlook doesn't crash or hang, continue by selecting File > Options > Add-Ins. Jan 7, 2021 · I'm on mostly OneDrive/SharePoint files and with the autosave on by default, there are some files that as soon as they open they crash. Looking in Windows Event Viewer, I see something like this: Faulting application name: EXCEL. xlsm; one of the workbooks will save fine; the other workbook crashes Excel on save; even when the . The file is an xlsm file with several macros, but the macros don't seem to be a factor in the failure. Dec 2, 2015 · I have an issue with Sharepoint. Let us know the result. Unfortunately I can't say the problem is solved because with AutoSave mode on I'm still having problems. Open an Office file. You are then shown the "Info" page which shows the File Name - if you look directly below the filename (above where it says "Protect Workbook Sep 13, 2019 · I tried opening it in safe mode as you instructed, but it still crashes: This is the file opened: This is how it looks just before crashing (it freezes): Only now I have tested with other Excel files opened and it is not just this file, Excel crashes, closing all my Excel files. Filtering seems to work now. Jun 16, 2021 · Hi,I have users complaining about not able to open excel files. , it indicates a problem with your Excel program or the Excel file. A prompt pops-up to sign in first the linked excel that is located at SharePoint (even though we are not using this feature). Opened onedrive version and again file was filtered as per request that caused crash. Method 2: Formulas. You can first go to OneNote to open the Excel file and navigate to the folder to delete the temp file, then close the OneNote and reopen it Jun 10, 2020 · 1. Note - If the above path is not applicable for your installation, you need to find XLSTART path. They are upgraded from version to version, and frequently travel from one user to another user. Hence, make Excel folder blank. 7. I have reset one Jun 23, 2017 · I try to insert a direct link or hyperlink into a cell. In this scenario, here are some suggestions you can try to check the result: Feb 20, 2023 · It supports excel files recovery of Excel 2016, 2013, 2010, or 2007, etc. Aug 20, 2020 · You can start Office with safe mode, then open the files via File > Open to select the files from the File Explorer(OneDrive sync folder). Investigate Excel file details and contents. Saving a new Word doc to SharePoint will also freeze but not permanently. Head to Excel File 2 and follow the same steps. xlsx files are word and excel but when opening the files with Edge as the default browser, a new tab is opened in the browser with the dialog box asking if you want to open the file. Because the workbook won't be recalculated, it may open. 59 Our company uses a SharePoint Online and Office 365. If I move a file to the desktop the file does opens, but if I switch on autosave Word/Excel shuts down. Jun 16, 2021 · Hi @ash ,. At the bottom of the window, select COM Add-ins and then select Go . Apr 14, 2020 · According to your description, it seems that this issue only occurred in a specific account with a specific file when opening a file from SharePoint Online. Mar 22, 2022 · If you can reply with the version of Excel involved and the specific actions that preceded the crash, these can be reported as bugs so they can be fixed if you are using the current update to Microsoft Excel. Go to Info > Manage Workbook to see the list of the versions of the file. Check if opening a file/workbook and trying to filter or doing a vlookup in Excel opens fine or still crashes. Jul 26, 2024 · Step 1: Open Excel. Jul 6, 2022 · When trying to open an Excel file on OneDrive, Excel crashes with no message. To add the EnableLegacyListAuth registry entry, follow these steps: Open Registry Editor, and then locate and select the following registry subkey: Jun 6, 2024 · This issue occurs in installations of Office 2013 (Word 2013, Excel 2013, PowerPoint 2013, and Outlook 2013) and Office 2016 (Word 2016, Excel 2016, PowerPoint 2016, Visio 2016, and Outlook 2016) that have the msipc. The event log contains the following message:Log Name: ApplicationSource: Application ErrorDate: 7/5/2022 10:34:32 PMEvent Aug 20, 2021 · Recently I have seen in influx of my users experiencing their system hanging when trying to work in Excel. xls file from SharePoint directly in excel by browsing on SharePoint sites or on a mapped drive from SharePoint. Our Office version and update channel are: Current Channel. When Office 2016, and Office 365 users are working together on the same file, there is a problem with data visibility, both ways. I think that you've likely hit the nail on the head with this one, and whilst it's hard for me to confirm 100% that it's the correct one (due to time constraints & annual leave I'm unsure when I might have a chance to work through this [in the original workbook] in the required detail to get to 100% Apr 9, 2011 · The file was created in xl2011 and after working fine for months the user can no longer insert rows Excel just crashes. exe in the 'Ignored Apps' section. e create a backup of those files / folders and delete all files / folders from here). Does the problem happens with specific file or Excel files? Most excel files. Dec 29, 2022 · This affects all word and excel files in any site collection. This will help determine if the issue is specific to the desktop version of Excel or if it's related to the file itself. Trying to open the file using all of the methods possible to access an online file using the full functionality of Excel desktop version. 2275. Some problems occur because of differences in versions of SharePoint server and Microsoft 365. Other users are able to open the same sprea External links may be updated when you open a workbook that was last saved in an earlier version of Excel; If the file continues to open slowly after Excel recalculates the file completely and you save the file, move on to method 2. dll in the common files mircosoft shared folder. I have run both Quick Repair and Online Repair with no change. Jan 24, 2018 · 3. Does the issue exist in other SharePoint files, like an Excel workbook? - Yes. Waqas Muhammad Jun 6, 2024 · This browser is no longer supported. If I download the excel file first and then open; its works fine the file opens and can be edited as intended. Click File from the top menu. This is issue has increased in the recent weeks. Jun 9, 2023 · If your Excel file is corrupted, Excel’s built-in file repair tool can fix it. 20724, time stamp: 0x631ab870. May 17, 2019 · I have a single user whose SharePoint Excel files crash immediately when he tries to open them in Excel 2016. To avoid this behavior, you should disconnect that mapped drive. If any mapped drive is in a state that is documented in the "Cause" section, it takes some time for the condition to be detected and resolved by the Office program. In the Temp folder, look for any files that begin with ‘Excel’. Open word/excel/powerpoint application and sign-in with Microsoft credentials. 4690. You may have the affected msipc. The example below uses the default creds of the user running the script/PowerShell session. g. 4. Dec 12, 2018 · I received a reply to my post about this Excel crash in the Excel/Windows 10/Office 2016 forum (same thread title as this one). In case Excel 2016 still crashes/hangs try creating a new Excel sheet with sample data and check if working on the new sheet also crashes Excel 2016. Thank you. here are the steps to followed to remove Excel file from Protected-View : Open MS Excel; Go to the File ->Options; Select the Trust Centre ->Trust Centre Settings; Click on the Protected View; Uncheck all Investigate Excel file details and contents. To find the version of Excel for Mac being used, on the menu bar choose Excel > About Microsoft Excel. If you are using any add-ins in Excel, please disable them temporarily and check the result. However, when I try to access Excel files from my SharePoint site, I receive the following message: "To open this workbook, your computer must have a version of Microsoft Excel installed and your Web browser must support opening files directly from Excel in the browser". May 10, 2024 · Method 2 – Restoring Overwritten Excel Files After Crash . It will not let me go further to the file which makes me quite sure it is not the file, damaged disk, etc. Some problems occur because of differences in versions of SharePoint server and Office. Other strange things are: - I'm a Chrome user, and when I try to open one of this files (triggering a PowerPoint crash) - open pages on my Chrome also crashes and says something about an error Dec 10, 2015 · Try following - 1. May 10, 2016 · I have done some preliminary testing of Excel 2016 32-bit Click-to-run on Windows 10 64-bit using Windows 7 Compatibility More for Excel 2016 and Excel 2016 did not crash when opening files from a network share. May 27, 2020 · Hi Michael, Sorry for the trouble caused at your end, From the description provided, we understand the reference range i. Edit some values Jul 30, 2016 · When we open the OneNote and the embed Excel file in it, a temporary file will be created in: C:\Users\ [User Name] \AppData\Local\Temp\OneNote\16. Sep 15, 2019 · In fact when I try to open any of my excel file it opens, it tries to turn AutoSave on and crashes. Edit: Here is the code: Dec 23, 2023 · The file gets corrupted randomly once in 3 months, 6 months or 1 year. (Excel 2016 is already open); - The file opens in Excel with that irritating little "Oooooh, very dangerous! Could be scary monsters inside!" Jun 22, 2022 · Instead of opening the file using the desktop version of Excel, try opening it in Excel Online. Open Excel 2. Threats include any threat of violence, or harm to another. After leaving his Windows 10 pc one morning for a few hours, he can no longer edit an Excel file without Excel crashing. 20448 Click-To-Run) Feb 18, 2022 · What is even weirder is that this now happens with EVERY file I try to open in Excel online, doesn't matter if the Excel file came from/was created in Sharepoint, was created directly in Excel online, came from Outlook, or was uploaded to Excel online from my computer (which has Office 2016). "Cannot open the file <file name> because the file format or file extension is not valid" or "The file format and extension of <file name> don't match" If I tell Excel to open the file anyway, I'm presented with a blank workbook. docx and . Sep 29, 2016 · The document will become unresponsive and then excel will consume 90%+ CPU so the users device slows down. You can do this by clicking on one file and pressing Ctrl+A on your keyboard. Update your office as well as Windows 10 to latest patches from Microsoft site. Aug 14, 2019 · 2. 0. Close that part of the browser. Opening other files before I try to open "FileX"; All Excel windows crash when trying to open "FileX" in desktop version and Excel Mar 24, 2020 · You can try to log in the corresponding account in Excel and then open the file within Excel. Once he was able to re-install office, I still cannot open the PowerPoint file. Sep 7, 2017 · Hello, Whenever I want to edit an Excel file which is located in SharePoint folder and then save it, crash appears. Opening, editing, and saving a Excel sheet that is already in the SharePoint works fine. Uninstall and Reinstall Microsoft 365 Apps. Jan 19, 2016 · Move those files to some other location (i. Excel files can exist on the computer for a long time. Hi all, I can open excel fine and work on files but when I try to open files from within Excel it constantly crashes (from file>open) I've tried safe mode, reinstalls, repairs, disabling add ins, updates etc and no luck. Reference: Nextcloud is an open source, self-hosted file sync & communication app platform. Sep 10, 2018 · I'm running win 10 1809 and build 17755. Are there any known issues around this? Thanks. Mar 23, 2023 · Just OPEN EXCEL first, a blank workbook, then click FILE OPEN and browse to your file, then in the dialogue where it sayd OPEN inthe lower right, click the tiny down errors, and use Open and Repair. I will get a couple of users to work with Excel 2016 today and give some feedback at the end of the date. These are the Excel cache files. Move those files to some other location (i. You access the Look in or the Save In list. Click File > New. 0> Delete all folder name ending with Cache. After a minute it'll start working again. If I then start Excel and open a blank workbook and see the list of recovered files, if I pick it from there - no problem. both workbooks are . com account, not a GMail one) have been tested); - Double click on it to open it. ). Moreover, the actions you’re performing in the Excel file and size of it shouldn’t cause any problem, where you’re not encountering any problem while performing in Excel Online. Select any active check boxes to clear them, and then select OK . How do you open the SharePoint document? Please open Word, click File> Open, select the SharePoint site and open the document. If I restart Excel and begin a blank spreadsheet then the file can be opened OK from the recovery pane. Open in app - I want to change the default to this option Oct 6, 2016 · But if I open the same file by starting Excel and being in a blank worksheet - no problem. Additionally, in the Application Event log, you may find a crash signature similar to the following in event ID 1000: Co-authoring with SharePoint, OneDrive, and Office is on by default, but there are situations that can block or prevent you from co-authoring with others. This article discusses troubleshooting steps that can help resolve the most common issues when you receive an Excel not responding error, Excel hangs or freezes when you launch it, or open an Excel workbook. Does the same problem occurs when the other member in site edit the file in Excel application? Happens for all users except me. The poster suggested that Sticky Password (SP) may be causing a conflict that crashes Excel. Jun 6, 2024 · You try to open or to save a file. Make sure to restart the computer. Note - to find Excel path, you need to find XLSTART path. Jun 6, 2024 · This situation may occur after you click Open in the Open dialog box (on the File menu, click Open) to open a file from a network location (for example, a network server). Jul 13, 2021 · Since, you mentioned, "This only happens in that specific file" its might be your specific Excel file get corrupted, I also suggest you try to create a new Excel file and get data from SharePoint online list and run the "Queries & Connections" and check the outcomes. I loaded an old version of 2003 Pro and Excel works fine on all files opened on the same PC. Copied file to non-one drive folder, opened and file was filtered as per request that caused crash. It is Excel 2016 on a Windows 10 Pro computer There are no issues when: I run excel as administrator or login as another user I log in the user on another computer and access the files What I have done thus far (and hasn’t worked): Ran repairs from programs Uninstalled and reinstalled Feb 19, 2016 · Hence, make Excel folder blank. dll and wwlib. Oct 21, 2018 · Ok did fix. As per title … OneNote 2016 Crashes when opening a Notebook . Upon opening this excel file with links and when enabled content is selected for automatic update of links. ; Select the corrupt Excel file (XLS, XLSX) & click Repair to initiate the repair process. The Visio crash occurred when I opened a second Visio drawing as a reference. Or you can sync the SharePoint file document library to your local File Explorer and then open the file in File Explorer. Step 3: Go to the Add-ins tab. Jan 5, 2023 · Having an issue where every time I try to open an office file from a sharepoint site, the program crashes with no error details. Jul 24, 2024 · Get the 4 useful fixes for the Excel crashes issue - Excel 2016 opens and closes immediately on PC. The setup file given to me by my IT tech would crash on open. Unable to change the recommended setting in Visio because it crashes when opening any drawing or just starting Visio or opening Visio is safe mode. Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support. May 2, 2024 · A while back after upgrading to Office 2007, I ran into a problem with Internet Explorer 7 crashing EVERY TIME I tried to open a document in Sharepoint. Nov 27, 2017 · We appreciate your response. Excel operates perfectly. If you run into issues opening Microsoft 365 files and documents from SharePoint document libraries, here are some suggestions to help you fix them. c. another Excel workbook located in the SharePoint Document Library is changing to #REF in the formula’s provided and since the workbooks are located in the SharePoint Document Library, the functionality will depends on the Excel platform the files are opened either in Apr 16, 2016 · Most of user community uses SharePoint for collaborative work on Word/Excel document within their team. I tried IT still they cannot resolve the issue. Saving excel sheet to hard drive works fine Nov 23, 2019 · Excel crashes when opening files. 0 or 1. Sep 13, 2018 · We have ran into issues with Excel randomly freezing at least twice a week when opening files from a network drive. The following things can cause performance or crashing issues: When you refresh a workbook in edit mode, you open the workbook for editing (either in a browser window or in Excel). After you open a file from the library, Word, Excel, and PowerPoint also keep a link to that SharePoint location on the File tab under Recent Places. When you try to check the module (code) it does not open. open the file from File tab by using "Open in desktop app" 3. Microsoft Excel may crash due to any one or more reasons given below, May 17, 2019 · I have a single user whose SharePoint Excel files crash immediately when he tries to open them in Excel 2016. Microsoft keeping releasing Office and Windows 10 patches to correct known errors. Oct 31, 2017 · One of our staff members has a strange issue with excel. When using both at the same time the machine is barley usable. Opening Excel desktop in safe mode and trying to open the file. Attempted fixes. In this scenario, here are some suggestions you can try to check the result: Jul 8, 2021 · Second, we only link our excels with the file located locally only in our storage server. In the Run dialog box, type %temp% and press Enter. Oct 14, 2015 · Hi All, First post here, and hopefully a helpful one: KB3055034, from the October 2015 Patch Tuesday, seems to break the way Office 2010 on Windows 7 opens documents from SharePoint (WSS3). Does the problematic files is protected with password or it contains any filters? Contains a filter and a macro. Please try the following workaround to see if it lets your users proceed: Jun 6, 2024 · Note For Access 2016, you must have Click-to-Run version 1804 (build 9226. First of all I would suggest opening that file ( or files ) on those PC's that are opening it without problems and copy data to new files, and save additional copies in a different location ( just in case) As for performance issues for Office and especially Excel please follow these steps: 1. 1 and office 1810 ( build 10828. I made the necessary settings change to SP - making an entry for Excel. Sep 11, 2021 · I have a file that was working fine a few days ago, but now if i click queries and connection and click a query it crashes. . If the issue happens with Open with Explorer or View in File Explorer, see Open in Explorer or View with File Explorer. Aug 20, 2020 · Since the latest update of Office 19/08/2020, Version 2007 (Build 13029. Not sure if the credential deletion is necessary. Go to File>Options>Add-ins to managed add-ins. We have rooted that issue down to multiple people trying to access it. Try to fix Office client, by performing an online repair. First, download the SharePoint file locally, then open, manipulate, etc. 2. ALT+F11 3. , Excel, Powerpoint, Word) rather than in a browser? Open in browser - Current default. Previously, users were able to open SharePoint documents on desktop Office 2016 applications, for instance, open an . Dec 23, 2019 · Sharepoint Documents Opening Blank I have had an intermittent issue with company users accessing SharePoint documents. Now When I close Excel and Quit Teams and then open Excel and then open Teams everything works as it should. But weirder is, that I since can't open ANY documents that have the same slides in them - not newer nor older documents. Apr 1, 2021 · Tour Start here for a quick overview of the site Help Center Detailed answers to any questions you might have Jan 22, 2019 · If the issue has been caused due to recent Windows update - I would suggest that you uninstall the KB update and hide it so that it doesn't install it automatically and wait for new update to come which will be installed automatically. Download and check files locally. 3. I tried shutting down the pop-up blocker, but the crashes still occurred. Sep 7, 2018 · Hello, Customer is using Excel as part of Office 2016 Click-to-Run build 9126. To use this feature, open Excel, click on File > Open and then Browse to the location of the workbook. After clicking the X to close, it will eventually close, but Jan 12, 2022 · Since an update to Office 365 (from Office 2016) we experience an issue with data visibility in Excel files (it shows everything as #VALUE). Set the calculation option in Excel to manual Try changing the calculation setting from automatic to manual. These types of problems may occur for one or more of the reasons listed below. xlsx> Save> Upload to Document library to test. They would prefer you use onedrive or sharepoint. Aug 10, 2020 · I have one file I cannot open in Excel or Excel online in SharePoint. This can happen with Excel, Word, Outlook, or PowerPoint on a Windows 7 PC. Nov 15, 2019 · When I use the "+ New" menu to create a file (both custom content type and default word documents), it still opened in the online version of Word/Excel/PPT for a short period of time, but eventually, new files open up in the desktop app by default, great! Here's the issue: When a new file opens up in the desktop app, Autosave is set to OFF. Jun 22, 2022 · Instead of opening the file using the desktop version of Excel, try opening it in Excel Online. It was difficult to re-install office too. 1. A message when opening a file that says "a newer version of this file is available want to open it?" Sep 30, 2021 · I am trying to help a friend who uses Excel 2016. When they open document from SharePoint Online they get message “Word has stopped working” or “Excel has stopped working” and application crashes. 0). The code crashes Excel the first time I run it, however, if I then reopen it it works fine. As soon as he tries to edit an existing or new file, Excel crashes. Please let me know what else I can do. My company have a sharepoint site like this one and they put many file excel, Word, PDF when I go to that site and try to open in online version it's downloaded instead I cannot open those file via browser except PDF file but I can open those file when I select open in apps. 5. Jan 5, 2016 · When opening office documents (Word and Excel both do it) from a OneDrive folder (>OneDrive > Documents), the app crashes immediately ("Microsoft Excel has stopped working") and leaves a gem like this Apr 14, 2020 · According to your description, it seems that this issue only occurred in a specific account with a specific file when opening a file from SharePoint Online. Mar 24, 2020 · You can try to log in the corresponding account in Excel and then open the file within Excel. You can open or check out a file from a SharePoint library from within your Microsoft 365 app. Oct 7, 2020 · @sns Thank you for your question. Go to SharePoint and open Excel File 1. We are currently looking into this issue and will give you an update as soon as possible. The applications that have been seen to be affected are Excel, Outlook, Skype for Business, Word, Access, Publisher, Project and OneNote. Nov 10, 2015 · - Receive an Excel file in email (both GMail and (desktop) Outlook 2016 (using a live. Closed file. EXE, version: 16. But in this scenario users try to open from sharepoint (IE,EDGE,CHROME) excel application opens and Apr 14, 2023 · Harassment is any behavior intended to disturb or upset a person or group of people. The total size of the data on sharepoint is probably in the 50gb to 100gb range. Unfiltered and manually saved. . I have tried the following without any resoultion found: ran document in safe mode; disabled all add ins; rolled back from office 2016 to office 2013; repaired Jan 22, 2022 · This is about as clean of a system as can be. I have also had crashes in MS Outlook. Asked to delete the cache file - Done no difference - Deleted Setting - Done No Difference - Repair Office Installation - No Difference. 1000) or a later version installed to use this method. And with multiple users and different pc/machine. dll file in the following situations: Mar 10, 2022 · The first known occurrence happened when I had Visio opened and editing a drawing. Excel folder contains XLSTART folder in itself (In case, your XLSTART path is not in Appdata) 1. Mark Dec 6, 2022 · Open Excel in safe mode. For more information, see Sync SharePoint files with your computer. when file opened in Excel Desktop, edit it freely -> save and close the file (if your Office desktop is Office2013/2016 MSI, you may get a windows prompted up to ask you to open the file twice If you run into issues opening Microsoft 365 files and documents from SharePoint document libraries, here are some suggestions to help you fix them. We have noticed 2 really annoying issues of late: Excel crashing when multiple excel files are opened at once. yes, I did it except the uninstallation of office from uninstall support tool as I observed that I am facing this problem only when I open the file from e-mail attachment from outlook. This will open the Temp folder, where the cache files are stored. And Excel crashes upon opening a network file or a blank local file. or you may start Office in safe mode and check the result: Open Office apps in safe mode on a Windows PC Sep 10, 2021 · Try Excel File Repair Tool rated Excellent by Softpedia, Softonic & CNET. As File 2 attempts to open, it crashes File 1 and closes it out. The file is either stored in SharePoint or a shared folder where multiple users access the file, edit and save. This started happening last night and he was always able to open them this way before. When you open an XLS file in Excel 2016, it usually opens in Compatibility Mode which retains the original format for backward compatibility. Jan 31, 2018 · Last Updated: January 31, 2018. 14931. I then check for Office updates, the offending is found and applied. I've been able to open excel, word, and powerpoint file from sharepoint now. The same thing happens whether I click on "Queries and connections" or if I use "Get data" to try and Jan 19, 2022 · @sdgva firstly thank you very much for such a detailed answer; it's really interesting reading. Most of the time the file is their own OneDrive and not shared with anyone. But this isn’t what sharepoint is used for and this issue isn’t letting me use Apr 14, 2015 · I'm using VBA in Excel to loop through files on a sharepoint site and open all Excel files. Scroll down the options in the right panel until you find Jan 5, 2016 · Everything, including Excel, works just fine. Performing a restore to Jan 7, 2019 · What’s the version of Excel? If you use excel 2010, there is a command issue mentioned in the thread below: Excel 2010 Crashes When Opening Files From Sharepoint (office 365) Try to Install the latest updates and check again. Access & sync your files, contacts, calendars and communicate & collaborate across your devices. Since you tried all the suggestion, but the problem still persist. When I click on the explorer to locate the file, Excel will crash with no apparent reason, then attempts to restart. Safe Mode does not open files from SharePoint or One Drive either. If Immediate Window is not visible, type CTRL+G. I can download the file and open but not oprn from the online source directly. We also utilize Teams, this is all tied together through o365. Steps that I want to do: Open the file 2. b. Any browsing with the Add A Link functionality will crash Excel. Version 2101 (Build 13628. I have done a compelte reinstall of Office and rebooted. Recover data when you can't open the workbook in Excel. Feb 16, 2024 · Hi all, Excel on Windows keeps crashing, seemingly randomly with a Workbook with VBA, the VBA has worked for years and the crashing happens only on one specific PC, once the crash happens the file can't then be opened on any Windows PC but it can be opened on a Mac OS Excel ok and then once saved on Mac, the file is then good to open on Windows again. Frequently, a user inherits an Excel file but doesn't know what is included in the file. Which i am able to open perfectly. They can view the folder, but once clicked on a file to open, it is blank. Jun 24, 2022 · In the past week I have had about a half dozen people have an issue where Excel hangs trying to open a file from their OneDrive folder or from a SharePoint library. It keeps crashing when opening excel files. Recover lost documents, photos, videos, audio, emails, or any other files from any storage device effectively. Repair Microsoft 365 Apps. Feb 5, 2024 · If Excel keeps crashing on your PC while opening a workbook, saving Excel file, scrolling or editing cells, etc. Make sure you are using latest version of Excel, go to File>Account to update Excel. Please advise me how to fix it. ***Solution*** After a few weeks of trying things, I contacted MS support. I appreciate your understanding and stay safe!! Best Regards. Does the issue exist in opening a specific SharePoint document or also in other SharePoint documents? - All SharePoint docs. Likewise, if I start Excel and choose Show May 25, 2020 · Hello Dihao, Regret for the delayed reply. It will open the file file and get rid of the unwanted file that windows adds as a brazen defect of windows . Mar 16, 2023 · Microsoft Office 2016 applications may crash or cannot start. I'm at a lost what to try next. Excel works fine which completely baffles me. Now open Excel and see if the problem disappears or not. Only success so far: starting from a blank file and copying only values. I've confirmed that the default apps for . I tried resetting the app with the online option after everything else failed and Office ended up getting uninstalled. Now open the file and see if the problem disappears or not. Step 2: Here, select Options from the bottom-left corner. I am aware of the 64 bit issue with sharepoint and the ActiveX controls, but this isn’t the issue as the issue is happening on both 64 bit and 32 bit machines. It appears that the only way to prevent the crash is to run Excel and start with a blank spreadsheet before trying to open the spreadsheet that I want. Choose the version you want to open and click on it. End user is opening one particular spreadsheet, which crashes Excel every time data is entered into any cell. The app just closes, without any traces. There are no named ranges in the file. May 8, 2019 · Hey all. Then click File. Select the drop-down menu next to Manage. Sep 13, 2016 · Excel files opened from Sharepoint give Excel errors. Select the corrupt Excel file, then click on the drop-down arrow next to Open, and select Open and Repair. During the process of opening the file, you lose your network connection or the network location that contains the file that you are trying to open goes down. Apr 18, 2024 · Launch Excel on your desktop and click File > Options. Steps: Open the Excel file that was overwritten and go to the File tab from Ribbon. When the Excel Options screen appears, click the Advanced tab from the left column. May 27, 2019 · a. This means that your user credentials are displayed as someone who recently edited the workbook. We did a little research and found that excel doesn’t fully support opening from network drive. I started facing this issue with Excel 2016 onwards till 365. That same file opened locally (any of the files that cause the crash) works fine. dll file (version 1. We recommend that you sync your document library with your computer to work with documents. The only way to get out of this is to end the excel process in task manager. Nov 2, 2022 · May I ask you all for advise. Aug 6, 2018 · The filename link you used is directly from SharePoint when you click "Share" or "Copy link", but what resolved this for me is by actually opening the SharePoint file in Desktop Excel. The workbook is tracked as a changed file. xll is de activated in both books one workbook will save fine and the other crashes Excel on save; Thank you for your help. 2284. Jul 5, 2022 · It seems the problem (Excel Crashing) only occur when open document file from SharePoint online/OneDrive/Team folder location. Previously I had the same issue with Word but that was solved by replace mso. Repair your Office programs; Check to see if your antivirus software is up-to-date or conflicting with Excel. Offers 6 different recovery modes to ensure any file can be retrieved. I never faced this issue in Excel 2013. Sep 14, 2021 · So, you can turn off the Protected-View security warning messages in Excel to resolve Excel 2016 open and close immediately like problems. If I open the file by going to the folder in Windows and double-clicking it - no problem. This recovered file is read-only. xlsb format file in Excel application> File> Save As> Give a name and select the format . Disabling the "AutoSave OneDrive and SharePoint Online files by default on Excel" in Option -> Save Excel menu now everything works. If I go data show query editor that opens, but if i refresh a data preview it crashes. XLS is a file format used in older versions of Excel specifically Excel 97- Excel 2003 Workbook and Microsoft Excel 5. Once it loads, click on Edit Workbook > Open In Excel. Jan 12, 2022 · 1. Your Office applications may crash when you try to access files from OneDrive. The symptom is the user opens the file and Excel hangs and dims out showing Not Responding. Dec 13, 2010 · Excel would crash when I try to open a file on the network or SharePoint. Dec 2, 2020 · Hi I've got a problem with Excel freezing and then crashing whenever I try to use Power Query. May 22, 2017 · both workbooks work fine when launched and the xll is activated using Excel Addins>Browse . ( Note : please remove any sensitive information from the screenshot such as email address or full name etc. Had several users come to my desk today with complaints that after their post-update reboot, they could no longer directly open files in Office, from any SharePoint document library. The current update is 16. 20000), and when I try to open a office 365 document (Word, Excel, powerpoint) from a one-drive or a sharepoint location, the office just crash/closes without any errors. In your app, select File > Open. Jan 5, 2023 · Open my computer and navigate to C:/ drive> Users> Username> AppData> Local> Microsoft> Office> 16. Oddly enough if I copy columns individually it does not crash, but if I copy multiple columns the new file is also crashing. May 20, 2019 · As the title says Excel and Word both crash when opening files from SharePoint or One Drive for business. Sep 6, 2022 · Safe mode failed to open it. ISSUE. The problem occurred for both Excel and Jan 26, 2016 · Close Excel 2016. In this scenario, here are some suggestions you can try to check the result: Jun 1, 2018 · To get this screenshot, open Excel 2016 on your system, click File>Account, capture the screenshot of all the information mentioned under Product Information. umqaa iaakummt jvdo zvxcq hyxis bumx iegx tlhwuub rckjax lrulme